Scenario-based cases are used when public customer authorization is not available, avoiding fabricated brand endorsements.
Challenge：The original website only introduced the company and could not support indexable part-number pages.
Solution：We redesigned catalog logic, brand topics, RFQ paths and data maintenance around high-value models and downloadable resources.
Result：The sales team gained clearer inquiry paths while the content team gained a structure for ongoing topic expansion.
Challenge：Buyer BOM inquiries were scattered across email and chat records, making quotation history hard to reuse.
Solution：We added BOM upload, RFQ status tracking, email notifications and lead tags.
Result：Inquiry handling became easier to review, assign and follow up by part number and buyer need.
Challenge：Cross-reference knowledge was buried in PDFs and sales materials.
Solution：We structured alternative matrices, parameter comparisons, application content and FAQ pages.
Result：The topic hub became better prepared for search indexing and AI-answer extraction.